Enter the 6-digit connection code provided by the support representative, then click 'OK'.Ĥ. Download, install, and then launch the 'MobileSupport' application.Ģ. All the customer needs to do is enter the 6-digit connection code provided by the support representative.ġ. MobileSupport - RemoteCall's in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions. Mark important areas for the customer to see to communicate certain points more clearly. View and control customers' mobile devices in real-time to collaboratively identify and resolve issues. With 'LG MobileSupport', support representatives are able to provide secure and reliable support without having to have the customer visit a support center. ![]() ![]() 'LG MobileSupport' application allows support representatives to remotely access customers' mobile devices to identify and resolve issues in real-time.
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